Field Sales Rep

Job Information

cbellLogo.gif
Private
Cincinnati, OH

Description

Cincinnati Bell, a 137 year old company, is parent to one of the nation’s most respected and best performing local exchange and wireless providers with a legacy of unparalleled customer service excellence. We have been ranked number one in customer satisfaction by J.D. Power Associates six times since 2001. Our consistent success and commitment to the customer is both a reflection of and a tribute to the efforts of thousands of employees in the Cincinnati and Dayton area.

JOB TITLE: Field Sales Rep
DEPARTMENT: Consumer Sales
Base Pay + Commission

Field Sales Reps are responsible for selling through Door-to-Door activity, lead lists, door hangers, new areas launched by Cincinnati Bell, and other outside sales programs. The Field Sales Rep will provide a high level of quality service, excel in needs assessment and consultative selling, and have a thorough understanding of the products and services offered by Cincinnati Bell. The Field Sales rep must be a self-motivator, able to work with minimal supervision, and be able to effectively educate customers about Cincinnati Bell’s Local & Long Distance, High Speed Internet, Wireless, and Video services.

  • Assess the customer’s needs and provide optimal communication solutions and applications from our product and service line that meets their needs
  • Take ownership of thoroughly understanding the features and benefits of all services and products offered, including bundles and new products and services offered
  • Take ownership for knowing about and understanding our promotional offers and geography of areas of concentration
  • Take ownership for understanding the systems that support and qualify customers for our products and services
  • Attain sales, service and productivity metrics
  • Provide consistent documented customer sales and follow up
  • Successfully demonstrate a superior application of all training provided

Requirements:
Four years of High School or equivalent
1 to 2 years in door to door or outside field sales skills
Fluency in English and Spanish strongly preferred
Valid Driver’s license
Flexibility to work evenings and weekends as needed

Special Knowledge, Skills & Abilities:
Superior Listening skills
Ability to absorb and demonstrate a thorough understanding of a broad range of products, services, procedures and systems
Superior consultative selling skills, needs assessment skills, problem solving skills and integrative thinking

APPLY ONLINE: www.cincinnatibell.appone.com

All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, disability, place of birth, or marital status.